At a glance
Your aquarium records and photos are stored on your device. Clear Tank does not offer accounts or its own cloud sync. An internet connection is required at each cold start to retrieve app configuration. Advertising services and websites you access may process network, device and interaction information. You choose where to send exported files.
1. Contact
For privacy questions, requests or technical support, email [email protected].
You can also visit our Support page for instructions and troubleshooting.
2. Records and photos on your device
The app stores information you enter, including tank names, types, water volumes and dates; water-test readings and personal target ranges; maintenance records and tasks; livestock, plant and equipment inventory; photos, captions and notes; and preferences such as language and appearance. When rewarded ads are enabled, reward receipts and their usage status are also stored locally to avoid duplicate rewards.
Your aquarium records and photos are not uploaded through the app's configuration service. We do not operate an account database or an aquarium-record cloud sync service. Your device's system backup may include app files, depending on your Apple account and backup settings.
Photos you select or take are copied into the app as attachments. The app does not scan and upload your entire photo library. Photo files may contain embedded information; review files before exporting or sharing them.
3. Network requests and service logs
At each cold start, the app sends its version, build number, app identifier, platform and current app language to the configuration service. This retrieves entry, update, legal-link and advertising settings. The request does not include your aquarium records, water-test readings or photos.
The configuration service and hosting infrastructure for these pages may receive or log IP addresses, request times, paths, response status codes and request parameters. Browser requests may also include browser or device information. This information supports service delivery, troubleshooting, security and abuse prevention. Technical service providers may process it to operate the hosting infrastructure.
Service logs are retained as needed for those purposes and applicable legal obligations. You can contact us to ask about information held in connection with your requests. Advertising providers apply their own retention policies.
These Privacy Policy and Support pages do not embed analytics, advertising scripts or external fonts, and do not set cookies themselves. Hosting infrastructure still receives the network information necessary to deliver a page.
4. Advertising and privacy choices
Clear Tank supports Google Mobile Ads (AdMob) and Google's User Messaging Platform (UMP). When advertising is enabled, the Today and Tanks tabs may display banners. Creating a PDF report or opening a cross-tank comparison may involve a rewarded ad that you choose to watch. Entering web mode does not initialize these native advertising services.
Depending on the services used, your permissions and consent choices, Google and participating advertising providers may process IP addresses, device or advertising identifiers, ad impressions and clicks, app interactions, and diagnostic or performance information. An IP address may also be used to estimate a general location. This information may support ad delivery, measurement, fraud prevention and service operation. Non-personalized advertising can still involve data processing.
Where applicable, the app presents privacy consent messages and loads ads only when requests are permitted. Tracking across apps or companies requires any applicable system authorization. When ads are enabled, use Settings > Ad privacy options to view available choices. You can also manage tracking permissions in iOS Settings. The options available may depend on your region and the advertising configuration.
See the Google Privacy Policy and Google advertising privacy controls. Google's handling and retention of information are governed by its policies.
5. Optional permissions
- Camera: Used when you choose to take a photo for a record. You can choose a library photo or continue without adding a photo instead.
- Photos: Used for images you choose to add, with any access required by the system.
- Notifications: Used for local care reminders after you enable them.
- Tracking: Managed by the system when requested through an applicable advertising flow. Refusing tracking does not delete your saved records.
The native aquarium tools do not request location, contacts or microphone access. You can manage permissions in iOS Settings. Refusing or withdrawing a permission may limit the corresponding feature.
6. Exports, backups and websites
You may export CSV, PDF or ZIP files using the system share sheet. ZIP backups contain tank records and attached photos, exclude ad reward receipts, and are not encrypted by the app. You choose the receiving app, storage service or person. Their handling of information is subject to their own policies. Avoid publicly sharing backups containing private information.
Restoring a backup replaces the current tanks and records. Exported files are not automatically sent back to our servers. Copies you have shared or stored elsewhere must be managed and deleted separately.
When you follow external links or access web content provided through the app, the website receives network information needed for the visit and may use cookies, local storage or other services. The native app does not provide a bridge that allows websites to read its aquarium database. Information you choose to submit on a website is handled by that website. Review its provider and privacy notice before submitting information.
7. Retention, deletion and security
You control local records and may delete individual entries or tanks in the app. Using Delete App in iOS normally removes the app's local data; Offload App may retain documents and data. System backups, exported copies, server logs and information held by advertising providers are not automatically deleted by removing the app.
Service logs are handled as described in Section 3. Information you send in a support email is used to address your request, provide necessary follow-up and meet applicable retention obligations, rather than for unrelated marketing. Do not send passwords, full private backups or sensitive information unrelated to your request.
We use safeguards appropriate to the service, but no device, transmission or storage method can be guaranteed completely secure. Protect access to your device and keep backup files in a safe place.
8. Your choices, children and policy updates
You can view, edit, export and delete local records and manage system permissions and available ad privacy choices. Depending on applicable law, you may also have rights to access, correct or delete personal information, restrict or object to processing, withdraw consent, or complain to a relevant authority. Contact the email in Section 1 for requests concerning information we actually hold. We may reasonably verify a request before acting. We cannot remotely recover records that exist only on your device.
Clear Tank is not designed specifically for children. Minors should use the app with appropriate guidance and comply with local age and consent requirements. Contact us if you believe a child has sent personal information through a support channel without consent required from a parent or guardian.
We may update this policy as features, services or legal requirements change, and will revise the date above. We will provide additional notice or obtain consent for material changes where required. This policy does not replace system permissions or applicable advertising consent procedures.